Mar 16, 2020

COVID-19 Update

NCCHC Operations Update

June 11, 2020

General Services

NCCHC is available to serve you during this challenging time. Our experts are here to assist with your COVID-19 questions and concerns.


NCCHC has suspended on-site surveys until at least July 1, 2020, and will continue to review the situation as it develops. If you have questions about an upcoming survey, please contact [email protected]. 


Delivery of CCHP materials (certificates, packages, etc.) will be delayed. If you are waiting for test results, view your status by logging into your myncchc account. In addition, NCCHC is working with sites that have exams scheduled. If exams are cancelled, we will reschedule at the earliest and safest date. Please send any questions to [email protected].


Express shipments are available on Wednesdays and Thursdays. Ground packages are being sent once a week. Please allow extra time for processing.

Technical Assistance and Monitoring Services

NCCHC Resources, Inc., will continue to provide scheduled technical assistance and will also continue to schedule new technical assistance requests. Correctional health care monitoring services will continue as per the current schedule, although some services that would have been provided on-site will now be provided on a remote basis. Contact [email protected].

Facility Resources

If you are interested in speaking with a member of NCCHC about program assistance as you manage this crisis or plan for future pandemics, contact Jim Martin at [email protected].


For information on COVID-19 in corrections, please visit our COVID-19 resource center. Contact us by email at [email protected].

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