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NCCHC Standards: A Summary Guide to the Revisions

2003 Standards for Health Services in Prisons

Section A: Governance and Administration
Section B: Managing a Safe and Healthy Environment
Section C: Personnel and Training
Section D: Health Care Services and Support
Section E: Inmate Care and Treatment
Section F: Health Promotion and Disease Prevention
Section G: Special Needs and Services
Section H: Health Records
Section I: Medical-Legal Issues

Section E: Inmate Care and Treatment
P-E-01
Information on Health Services
(Essential)
Formerly P-31
This essential standard intends that the inmates have knowledge about the availability of, and access to, health care services. Topics that must be addressed orally and in writing in a form and language inmates understand include how to access health services, the grievance process, and fee for service program, if one exists. Written documentation may include facility handbooks, a handout or postings in the housing areas. A sign regarding access must be posted in the intake area.
P-E-02
Receiving Screening
(Essential)
Formerly P-32
This essential standard is intended to fulfill a threefold purpose: to identify and meet any immediate health needs of those admitted; to obtain necessary urgent or emergent treatment for an inmate in need of care; and to identify and isolate inmates who appear potentially contagious. This standard remains basically the same; the requirement for the prisons to do the TB testing as part of the intake remains. While generally continuing to require that health staff perform the receiving screening, in prisons with less than 500 inmates, screening may be done by trained correctional staff. The additional question for women now is simply inquiry into the possibility of pregnancy.
P-E-03
Transfer Screening
(Essential)
Formerly P-33
This essential standard is intended to ensure that inmates continue to receive appropriate health services for health needs already identified and unnecessary repetitive tests are avoided when they are transferred between separate facilities that are part of the same correctional system. While it is good practice to see the transferred inmate, the requirement calls for a review of the health record by a designated health staff member within 12 hours of arrival of the transferred inmate.
P-E-04
Health Assessment
(Essential)
Formerly P-34
This essential standard intends that clinicians assess and plan for meeting the health needs of the individual. This standard is basically the same, requiring the full health assessment within 7 days of admission to the prison system. It explicitly notes that when the hands-on physical is done by a mid-level practitioner, review of significant findings by the physician is required; and when trained RNs do the hands-on physical, the physician must review all findings. For women, a pelvic examination and Pap test is required.
P-E-05
Mental Health Screening and Evaluation
(Essential)

(Name change from "Mental Health Assessment" to better reflect purpose.)
Formerly P-35
This essential standard intends to ensure that the mental health needs, including those related to developmental disability and/or addictions, are identified. This standard remains basically the same. Screening by mental health staff or trained health staff takes place on all inmates. Further evaluation is done by qualified mental health professionals for those inmates whose screen is positive. This includes appropriate individual and/or group testing regarding intellectual functioning. See also essential P-G-04 Mental Health Services, which is a new companion to this standard and explicitly addresses mental health services.
P-E-06
Oral Care
(Essential)

(Name change from "Dental Care" to reflect ADA current practice.)
Formerly P-36
This essential standard remains basically the same and intends that inmates’ serious dental needs are met. Routine dental problems are managed in a timely fashion in keeping with current community standards of practice. Requirements for oral care by a dentist according to treatment priorities remain. Oral screening by the dentist or trained health staff takes place within 7 days; instruction on oral health, within 1 month of admission; and a dental examination within 30 days.
P-E-07
Nonemergency Health Care Requests and Services
(Essential)

(Name change to reflect focus of standard.)
Formerly P-37 & P-38
This essential standard intends that inmate routine health care needs are met. It combines and clarifies requirements for the daily handling of nonemergency medical requests and the sick call process itself. There are four elements specified with explicit compliance indicators for each. These requirements are essentially the same as in previous versions: (1) all inmates have the opportunity to request care daily (requests received by or collected directly by health staff where health staff are on duty at least for one shift every 24 hours); (2) requests are reviewed for immediacy of need and required intervention (triaged) daily; (3) frequency and duration of sick call by qualified health care professionals (may be physicians, mid-level practitioners, nurses) conducted in a clinical setting meets the needs of population; and (4) providers’ clinics (physician and/or mid-level) available in timely manner. General expectations regarding the timeliness of sick call is within 24 hours (72 for weekends) of the request (face-to-face triage by health staff is a sick call encounter); while the expectation for the provider clinic appointment is dependent on the nature of the request. General expectations regarding the frequency of sick call is a minimum of 2/week for facilities with an ADP of less than100; 3/week, ADPs of 100-200; and 5/week for facilities with ADPs greater than 200.
P-E-08
Emergency Services
(Essential)
Formerly P-41
This essential standard intends that sufficient emergency health planning occurs to prevent bad outcomes in relation to emergencies. It remains basically the same, requiring community hospital availability and an emergency on-call system for health staff when such hospitals are not located nearby.
P-E-09
Segregated Inmates
(Essential)
Formerly P-39 and P-45
The intent of this standard is to ensure that inmates placed in segregation maintain their medical and mental health while physically and socially isolated from the remainder of the inmate population. Combines elements of the previous standards on segregation for the prisons, and is now essential. It is not the reason for the inmate’s segregation (i.e., disciplinary, administrative, "super-max" confinement, etc.) that is the factor here, but the conditions of confinement that dictate the frequency of health staff monitoring.

Three degrees of isolation are defined and each requires different levels of health staff monitoring. The first category, "extreme isolation," refers to inmates with little or no contact with other individuals, is relatively rare, even among the so-called "super-max" settings, and requires both daily monitoring by health staff and at least once a week monitoring by mental health staff.

The category of "segregated inmates with limited contact with staff or other inmates" is most often referred to as disciplinary segregation and requires monitoring by health or mental health staff three days a week.

Most areas identified as administrative segregation will fall under the category of "segregated inmates"—those inmates who are in segregation but nonetheless are allowed periods of recreation or routine social contact among themselves while being segregated from general population. These require weekly checks by health or mental health staff.

Correctional staff must notify health staff inmates are placed in segregation so that health staff may alert corrections to any contraindications or accommodations needed to meet the medical or mental health needs of the segregated inmate.
(DELETED: Former P-40 Direct Orders) (This former standard has outlived its usefulness; it is now standard practice, and the issues addressed are monitored through compliance with other standards; e.g., P-D-02 Medication Services.)
P-E-10
Patient Escort
(Important)

(Name change from "Patient Transport" to better reflect focus of the standard.)
Formerly P-42
An intent of this important standard is that the facility provides sufficient escorting staff so that patients can meet scheduled health care appointments, within the facility or community; it remains basically the same. Explicit reference is included regarding providing necessary medications during transport and alerting transporting staff to health needs requiring attention during the transport.
P-E-11
Nursing Assessment Protocols
(Important)

(Name change from "Assessment Protocols" to clarify focus.)
Formerly P-43
This important standard intends to ensure that nurses who provide clinical services are trained and do so under specified guidelines. This standard explicitly focuses on nursing assessment guidelines and explicitly states that the use of standing orders for preventive medicine practices (immunizations, flu shots, etc.) is in compliance with the intent of the standard.
P-E-12
Continuity of Care During Incarceration
(Essential)

(Change from "Continuity of Care" to reflect focus of this standard. The former standard, which covered the concept of continuity from all aspects—community to corrections, within corrections, and corrections to community—has been divided into appropriate standards. See also P-E-13 Discharge Planning.
Formerly P-44
This revised essential standard focuses only on continuity of care issues that occur during incarceration and intends to ensure that patients receive care as ordered by clinicians. The emphasis is on being sure that diagnostic tests and treatment that are ordered are delivered in a timely fashion, and that results are reviewed with changes in treatment as required. Sharing of information among providers of different disciplines takes place as required.
P-E-13
Discharge Planning
(Important)
New
The intent of this important standard is that facility clinicians ensure that patients’ health needs are met during transition to a community provider as part of the discharge process. Although new as a separate standard due to the importance of this issue, the concept of discharge planning was included in the former Continuity of Care standard. Expectations for both planned and unplanned discharges are given, and emphasize the active role of the facility health staff in the planning.

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Summary Guide Introduction
General Changes in Format

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