NCCHC Standards: A Summary Guide to the Revisions

2003 Standards for Health Services in Prisons

Section A: Governance and Administration
Section B: Managing a Safe and Healthy Environment
Section C: Personnel and Training
Section D: Health Care Services and Support
Section E: Inmate Care and Treatment
Section F: Health Promotion and Disease Prevention
Section G: Special Needs and Services
Section H: Health Records
Section I: Medical-Legal Issues

Section A: Governance and Administration
P-A-01 
Access to Care
(Essential)
Formerly P-01
This essential standard has not changed from the 1997 version. It intends to ensure that inmates have access to care to meet their serious health needs and is the principle upon which all National Commission on Correctional Health Care standards are based.
P-A-02 
Responsible Health Authority
(Essential)
Formerly P-02
This essential standard intends that there is a coordinated health care system. It explicitly clarifies that the RHA (or on-site designee) is expected to be on site weekly; where the authority is regional or corporate, a local designee is available. Where there is a separate organizational structure for mental health services, a designated mental health clinician coordinates services with the RHA.
P-A-03
Medical Autonomy
(Essential)
Formerly P-03
This essential standard remains basically the same. It endorses the key principle that clinical decisions are made for clinical purposes, by clinical staff and without interference. It notes that health staff are otherwise subject to the same security regulations.
P-A-04
Administrative Meetings and Reports
(Essential)
Formerly P-04
This essential standard is intended to facilitate the health care delivery system through joint monitoring, planning, and problem resolution between the facility’s health and correctional administrators. It is also intended that health staff are informed of operational and other issues. While remaining the same, the listing of statistics to be monitored has been revised to include: the number of inmates receiving health services by category of care, referrals to specialists, deaths, infectious disease monitoring (TB, hepatitis, HIV and STDs), emergency services and dental procedures. Minutes or summaries are kept for the quarterly meetings; the monthly staff meetings are documented.
P-A-05
Policies and Procedures
(Essential)
Formerly P-05
An intent of this essential standard is to articulate in writing the official approved policies and procedures to be followed by the staff in fulfilling their duties. It explicitly clarifies that either a manual or compilation of P&Ps is acceptable, and that systemwide or corporate P&Ps must be site-specific. While health services policies and procedures must be reviewed/signed annually by the RHA and RMD, copies of the policies and procedures included in the health services manual or compilation that originate from a corporate, system or corrections authority are the current version from that authorizing authority. The P&Ps are to be readily accessible to health staff.
P-A-06
Continuous Quality Improvement Program
(Essential)
Formerly P-06
This essential standard is intended to ensure that a facility utilizes a structured process to find areas within the health care delivery system that need improvement and, when found, facility staff develop and implement strategies for improvement. This standard has been substantially changed. Depending on the ADP of the facility, either a Basic CQI Program (ADP is less than 500) or a Comprehensive CQI Program is expected (ADP is greater than 500).

The Basic Program includes the former requirement for physician clinical chart review and adds the requirement for documentation of an annual review of 7 basic components of the health program (access to care, receiving-screening, health assessment, continuity of care, emergency care and hospitalizations, and adverse patient occurrences including deaths).

The Comprehensive Program includes the requirement for the former quarterly multidisciplinary CQI committee; adds requirements for annual review of 16 components of the health program; two CQI studies annually, one of which is a process study and the other of which is an outcome study; and an annual review of the effectiveness of the CQI program itself.
P-A-07
Emergency Response Plan
(Essential)

(Name change from "Emergency Plan" to better reflect the standard’s focus.)
Formerly P-07
This essential standard intends to ensure that a facility protects the health, safety, and welfare of inmates, staff, and visitors during emergencies, and has been changed significantly to better reflect emergencies that occur in correctional settings.

At least one mass disaster drill is required per facility per year. Over a three-year period, these mass drills must be held on each shift to which health staff are routinely assigned. The health emergency "man-down" response is practiced at least annually per shift on which health staff are regularly assigned, including satellite locations. Documented critiques of actual occurrences are acceptable. Requirements regarding the written plan remain the same; aspects of health care to be included in the plan are specified. If full-time health staff are not assigned to a particular shift, a drill on that shift is not required. If no full-time health staff are assigned to the facility, while the standard remains applicable, the drill is not required but recommended.
P-A-08
Communication on Special Needs Patients
(Essential)
Formerly P-08
An intent of this essential standard is to guide facility practices regarding patients with special needs. It remains basically the same with the addition of 3 more explicit categories of patients who need to be considered as having special needs: those on dialysis, adolescents in adult facilities, and those who are suicidal.

Note: This standard addresses necessary communication from health staff to corrections; P-H-03 Access to Custody Information is the "companion" standard addressing communication from corrections to health staff.
P-A-09
Privacy of Care
(Important)
Formerly P-09
An intent of this important standard is to respect the privacy of a health encounter and to protect a patient’s dignity. This standard remains basically the same; reasonable efforts to guard privacy when security is a concern are made.
(DELETED: Formerly P-10 Notification in Emergencies) (This former standard is essentially a function of correctional authorities who may ask health staff to participate.)
P-A-10
Procedure in the Event of an Inmate Death
(Important)
Formerly P-11
This important standard intends to avoid preventable deaths via a threefold focus on the appropriateness of clinical care provided, the effectiveness of the facility’s policies and procedures as they are relevant to the circumstances surrounding the death, and the identification of trends that require further study. Changes to this standard include no longer requiring the autopsy unless the law requires it. However, both an autopsy and a psychological autopsy in the event of a suicide are recommended for the additional learning opportunities they provide. While all deaths of inmates for which the facility is responsible are to be reviewed regardless of where the death took place, expected deaths may be reviewed under a modified death review process. Deaths by execution are exempt from review.
P-A-11
Grievance Mechanism for Health Complaints
(Important)

(Name change from "Grievance Mechanism" to better reflect standard’s focus.)
Formerly P-12
This important standard intends to protect the patient’s right to question his/her health care and remains basically the same. Explicit clarification is given that grievance responses are expected to be professional and timely. The link of the grievance program with the CQI process is explicitly noted.

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Summary Guide Introduction
General Changes in Format

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