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2007 Facility of the Year

It Takes a County: Integrated Care Eases Reentry
by Jaime Shimkus

Montgomery County (Maryland)
Correctional Facility and Detention Center

Therapeutic care. Gayle Grover, RN, and Cpl. Tanya Scott assist a patient in the physical therapy room at MCCF

Facilities: The Montgomery County Department of Correction and Rehabilitation operates this two-facility jail system. The 200-bed detention center in Rockville is the intake and release facility. Inmates generally are held there no longer than 72 hours before being transferred to the correctional facility in Boyds, 14 miles away. The main jail opened in 2003 and can accommodate about 1,000 inmates. The direct supervision model is used.

Correctional Population: On average, the two facilities’ daily population is nearly 850 and daily intake is 24. Besides adults, the facilities house a small number of adolescents under age 18 who have been charged as adults.

Health Care Staffing & Services: The county employs a health services administrator, a nurse manager, 2 nurse practitioners, 18 RNs, 3 psychiatric nurses, 1 TB nurse and 4 LPNs, plus a pool of nurses (to avoid use of temps); mental health unit staff include a mental health manager, clinical supervisor and 4 therapists. Services provided under contract include medical, psychiatry, dental, optometry, radiology, laboratory, pharmacy, physical therapy, dialysis and hospital care. Health staff are on site 24/7.

Accreditation: The facilities have been continuously accredited since 1977.
 

Like it or not, jails are finding themselves responsible for meeting a broad and growing spectrum of inmate needs. From a public health perspective, this makes sense. Back at the lockup, it isn’t always so easy.

That’s why it’s so impressive that more than 10 years ago, the correctional and detention facilities in Montgomery County, Maryland, decided to take a holistic approach to inmate health care.

This is one of several noteworthy aspects of the two-facility jail system that have earned it NCCHC’s 2007 Facility of the Year Award. The accreditation surveyors who nominated the system praised the way health, custody, program and community partners collaborate to provide comprehensive care and services tailored to each individual.

The system also was a trailblazer in recognizing the value of national standards for health services: It has taken part in NCCHC’s accreditation program since 1977, the year it began.

That is the same year that Arthur Wallenstein learned about NCCHC accreditation as a rookie warden in Pennsylvania. A staunch advocate ever since, he is now the director of the Montgomery County Department of Correction and Rehabilitation, which operates the jail system.

“Mr. Wallenstein and our wardens, William Smith and Robert Green, truly understand the importance of health care,” says health services administrator Anthony Sturgess, MSN, CRNP, CCHP. “They recognize that we have a captive audience, so why not take advantage of this and provide as many opportunities, by way of programs, as we can. Mr. Green often asks, ‘How would you like them to return, as better criminals or as better people?’”

Programs Galore
That enlightened thinking is evident in the array of programs (more than 100) the jail offers, Sturgess says. He started as the sole nurse practitioner 10 years ago and has been the HSA for six years.

The jail gets help from the county and the community, particularly with efforts to facilitate reentry to the community. “Every two weeks, up to 40 individuals from many different agencies meet to discuss inmates scheduled to be released,” Sturgess says. “This collaborative case management meeting is to identify services they will need and to link them to these services.”

Agencies represented include the public defender’s office, the county’s Health and Human Services department, parole and probation, faith-based organizations and nonprofit community services. HHS coordinates referrals for substance abuse and mental health services.

HHS is intrinsically involved in inmate services in many other ways. For example, HHS staff screen and assess each new detainee for mental health and substance abuse needs, with diversion to a nonjail setting if appropriate. Other HHS employees at the jail include a tuberculosis control nurse and HIV clinic staff. The agency also operates programs for addiction treatment and for housing the homeless.

Health Care ... and More
Clearly, Montgomery County is serious about tackling mental illness and substance abuse, including alcoholism, among inmates. Sturgess cites those as the top two challenges the jail faces, followed by patient needs for multiple pharmaceuticals due to co-occurring medical and mental health conditions.

To address these needs, the jail has a mental health unit managed by Patricia Sollock, MA, CCHP. Although it is distinct from health services on the organizational chart, she and Sturgess, and their staffs, work seamlessly together.

About 18% of the jail population has a mental illness that requires medication, according to Sollock, and yet others receive mental health care without meds. A hallmark of the mental health unit is dialectic behavioral therapy, an evidence-based program that involves individual and group sessions to help the patient improve life functioning skills. Also notable is a 55-bed crisis intervention unit, the largest inpatient psychiatric unit in the county.

Inmates bring with them a host of medical problems, too, including chronic diseases such as diabetes, hypertension and cardiovascular disease. Chronic pain disorders, poor dental health and injection-drug-related infections are also common.

The jail strives to minimize inmate movement within the facility so it brings contracted specialty providers on site to provide a full range of services at the community standard of care (see box above).

Quality health care doesn’t come cheap, so to keep expenses in check, Sturgess uses a third-party agent to renegotiate bills, which has saved the jail tens of thousands of dollars per year. But with costs continually rising, he has a few other creative ideas for controlling them. He promises to report back, so stay tuned!

About the author: Jaime Shimkus is NCCHC’s editor. To contact her, e-mail jaimeshimkus@ncchc.org.

[This article first appeared in the Fall 2007 issue of CorrectCare.]
 

 
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